Even farmers are fighting John Deere for the ability to repair tractors. Advocates for the “right to repair” are trying to force manufacturers to make their products more repairable, and improve third-party access to critical tools, parts, and information. “The system encourages people to throw away and replace them.”īut pushback has been rapidly increasing. When it comes to enabling third-party repairs, manufacturers “don’t have the economic incentive,” he says. #RightToRepair activists from demonstrate in Belgium. I BREAK YOU FIX MANUALS(Asus did not respond to multiple requests to comment.) He added that some manufacturers even make it hard to find the manuals necessary to make a fix. Asus is another computer maker that refuses to sell parts, says Tishkoff. Microsoft’s Surface tablets are glued so tightly that “you basically have to break it” to fix it, says one technician, which makes repairs costly. Shops and customers across the country face similar problems every day, and not just with Apple products. In the meantime, she bought a brand new computer from Apple. The customer agreed, and decided to wait and see if the part surfaces on the secondary market down the road. Apple, he estimated, would charge anywhere from about $800 to $1200. Tishkoff thinks he could have made the repair for a couple hundred dollars. “We just had to hand back the machine and say I’m really sorry.” He couldn’t find a new one anywhere else either. “We can’t get parts directly from Apple,” says owner Eric Tishkoff, explaining that the company refuses to sell to independent shops like his. Technicians took the machine apart, isolated the broken part, and found a potentially easy fix a power port. Last month, a customer brought her 2018 Macbook Air into West Seattle Computers.
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